Stop manually handling every new enquiry
I help small service businesses turn website forms and booking requests into organised lead records, instant email replies, and simple follow-up workflows.
If the email button does not open, copy this address: mehul@taskrelay.co
Best for simple form, booking, and enquiry workflows before you need a full CRM.
New enquiries are coming in, but the process after that is often messy
For many small businesses, the problem is not getting enquiries. It is handling them properly once they arrive.
When the process is manual, leads can sit too long, details get copied around, and follow-up becomes inconsistent. That creates extra admin work and makes it harder to stay on top of new opportunities.
Make sure new enquiries get a response in under 5 minutes, 24/7
I help small service businesses set up a simple lead-handling workflow so new enquiries can be captured, responded to fast, and tracked properly without as much manual admin.
This can include:
- ✓capturing new enquiries from your website form or booking flow
- ✓sending an automatic first response in under 5 minutes, 24/7
- ✓logging lead details in one organised place
- ✓making follow-up more consistent
- ✓keeping lead status easier to track
- ✓reducing repetitive admin after each new enquiry
Starter Lead Intake Setup
A practical setup for small service businesses that want faster response times, cleaner tracking, and a simpler follow-up process for new enquiries.
What’s included:
- ✓review of your current form or booking flow
- ✓setup of the lead-handling workflow
- ✓automatic first-response email within 5 minutes, 24/7
- ✓lead capture into one organised tracking system
- ✓simple status tracking for new, contacted, booked, or closed leads
- ✓testing before handoff
- ✓30 days of light support included
How it works
A simple process so you know what happens before anything is built.
Quick review of your current setup
I look at how your form, booking page, or enquiry process works now and confirm what can be improved without making things complicated.
Workflow setup
I set up a simple system so new enquiries can be captured, responded to quickly, and tracked more clearly.
Testing and handoff
Everything is tested before handoff so you can see the flow working properly.
Light support after setup
You get 30 days of light support for small fixes, adjustments, and questions after the setup is delivered.
Clear scope. Simple setup. No unnecessary complexity.
I focus on practical lead-handling workflows for small service businesses, not oversized tech projects.
That means clear scope, a setup that fits your current process, and an honest answer upfront if something falls outside what makes sense.
- ✓suitable for simple lead-intake workflows
- ✓no heavy CRM migration needed for this setup
- ✓tested before handoff
- ✓30 days of light support included
- ✓honest fit check before work begins
See a quick demo
Watch a short walkthrough of how a simple lead-handling workflow can help you respond faster, track enquiries more clearly, and follow up more consistently.
Want a simpler way to handle new enquiries?
If you want faster first responses, cleaner tracking, and a more consistent follow-up process, book a free 15-minute call or send me an email.
If the email button does not open, copy this address: mehul@taskrelay.co
I’ll take a quick look at your current setup and tell you what makes sense.
Common questions
Who is this for?
This is for small service businesses that get enquiries through a website form, quote request, booking page, or email, and want new leads to get a fast first response, be logged in one place, and be easier to follow up without moving into a full CRM.
Do I need a full CRM for this?
No. This setup is designed for businesses that want a simple lead-handling workflow before moving into a full CRM or bigger system.
Do you only build the basic Starter setup?
The Starter setup covers the core lead-intake flow. If your process needs extra routing, business-hours handling, delayed follow-ups, or simple qualification logic, I’ll suggest a Starter Plus version before anything is built.
Will new enquiries really get a response in under 5 minutes?
The first response is automatic, so it can go out quickly whenever a new enquiry comes in, including outside business hours. This is for the first email response, not a manual human reply. Business-hours rules can also be customised, so the message can work differently during business hours, after hours, weekends, or holidays if needed.
What happens after someone submits a form or booking request?
Their details can be captured, logged in one organised place, and followed by an automatic first response. From there, you can track the lead status and follow up more consistently.
How long does the setup take?
Most simple Starter setups can usually be completed within 1–2 business days after the current form, booking flow, and reply message are clear. If your setup needs extra routing, business-hours rules, delayed follow-ups, or more testing, I’ll confirm the timeline before work begins.
What if my setup is too complex?
If your workflow needs something more advanced, like a large CRM migration, custom development, or a complex multi-tool system, I’ll tell you upfront instead of forcing a bad-fit setup.